Procurement for facilities management is a manual and inefficient process. Such cumbersome processes have led to a lack of transparency and often results in substandard service quality and higher procurement costs.
Concerns about quality and reliability have made facility managers hesitant to change their longstanding reliance on direct dealing with suppliers.
Additionally, as managers become more reliant on third-party providers, controlling spending, compliance, and risks have become a bigger headache due to the lack of structure.
The repetitive work that dominates a facility manager’s procurement workflow is due to the industry lag in digital maturity and technology penetration.Â